Shopping information
Terms and conditions Ildiko is dedicated to your total satisfaction. We
welcome all comments and suggestions from my customers about my website and
service, please email sales@ildiko.co.uk Colour Due to differences in computer monitor quality the colours shown here may
vary slightly from the actual product. Making a purchase Making a purchase
could not be easier, just click on ‘Add to cart’ next to the items that you
wish to buy. To view your shopping cart
or check out click on ‘View cart’. This will take you to the PayPal checkout page
where you can follow the instructions for payment. You do not need to hold an
account with Paypal to pay using your credit or debit card. We accept most
credit and debit card payments; these are handled by our secure credit card
processing facility: Paypal. If you are placing an order from outside the United
Kingdom, PayPal will convert the transaction to your own currency. Package & posting All UK deliveries are sent by Royal Mail Recorded delivery. International deliveries are sent by Airmail International signed for. P&P
charges: UK: £2 on orders up to £9.99 in value £2.50 on orders
£10.00-24.99 £3 on all orders
above £25 Europe: £4.50, delivered
within 3 working days Worldwide: £7.50, delivered
within 5 working days Credit Card Security Your credit card
details are processed by a secure server from the World's Leading Online
Payment Provider: Paypal.com. You can access their website at: www.paypal.com We do not receive
any credit card details, only a confirmation that the transactions have been
authorised. Privacy We do NOT disclose
buyers' information to third parties. We are committed to protecting your
privacy. We will only use the information that we collect about you lawfully
(in accordance with the Data Protection Act 1998). We collect information about
you only to process your order and to provide you with the best possible
service. We will not e-mail you in the future unless you have given us your
consent. If you have any
questions/comments about privacy, you should contact us. Guarantee Ildiko would like to guarantee your complete
satisfaction; therefore we will do our utmost to ensure that your order reaches
you in good condition. However, if you are not entirely satisfied, please
contact us immediately and we will endeavour to address your
needs in a fast and efficient manner. Contacting us If you need to contact us, please email sales@ildiko.co.uk. Alternatively, you can call on +44 (0)151 724 6511 or write to us at: Ildiko Szabo 23 Wembley Road Liverpool L18 2DP United Kingdom Please contact us prior to
returning your purchase. We recommend you return your unwanted item by Royal
Mail Recorded delivery as we cannot accept responsibility for any goods lost or
damaged in transit. We regret that we are unable to refund the cost of
return postage.
Returns
Under the Distance Selling
Regulations 2000 we will be happy to accept returned items with which you are
not satisfied, provided they are returned in an un-used condition in their
original packaging within 7 days of receipt.